BLCK SUN CLOTHING stands behind everything we sell. If a product arrives damaged, you may return for a replacement unit. Item must not have any stains. The customer must contact Astounding Apparel within ONE day for inquiry to return. Once follow-up directions received, the item must be returned within three days. Disposable items may not be returned.
Refunds will be dealt with on an item per item basis. Disposable items may not be refunded.
If the product has any wear (rips, stains,) or any un-original markings, refunds will not be issued.
Issues with the order information provided, such as wrong shipping address, name, and etc will be given one opportunity to correct the mistake. If there is a second error afterward then BLCK SUN CLOTHING is not obligated to provide a refund or exchange.
Due to unforeseen circumstances, orders may be stolen or even lost within the shipping process. Customers have Approximately 5 days after the item has been confirmed delivered by USPS to be eligible for a refund/exchange. BLCK SUN
Pre-Ordered items usually takes 2-3weeks. Pre-ordered items are made from scratch. No refunds on pre-orders once order is placed. However, pre-order shipping is faster once production takes place. Shipping will usually take 1-4 days for item to arrive.
7-14 business days, DO NOT INCLUDE WEEKENDS OR HOLIDAYS.
1-3 shipping if items are on hand ready to be shipped out.
*sometimes shipping will expand due to high volume of orders, meaning shipping will take longer but you’ll be updated and informed*
*1 Shipping cost covered by customer.
*2 Refunds will be approved on a per item basis through BlCK SUN.